Morocco’s Customs and Indirect Taxes Administration (ADII) has initiated a structural approach strengthening data governance as part of its 2024-2028 strategic framework, recognizing data as a strategic asset indispensable for accomplishing institutional missions. The initiative establishes robust, sustainable governance ensuring information integrity, confidentiality, and availability.
The approach implements adapted security mechanisms alongside rigorous critical data quality control processes. ADII ensures strict compliance with legal and regulatory data management requirements, covering personal data protection and obligations imposed by various supervisory bodies and control organs.
Data governance aims to optimize decision-making by providing reliable, relevant, updated, high-quality information to decision-makers, reinforcing strategic capacity. Simultaneously, this approach improves operational efficiency by optimizing data collection, processing, analysis, and dissemination processes, reducing costs, increasing productivity, and fostering better collaboration between different directorates and services.
ADII plans engaging technical assistance to implement its future data governance framework. This assistance will conduct exhaustive diagnostics of existing business data assets throughout the administration, identifying critical data regarding missions and activities while considering sensitivity levels and strategic value. Based on this audit, a remediation plan will address gaps, insufficiency, or vulnerabilities revealed during data evaluation.
The assistance will design and propose a structured, coherent data governance framework integrating policies, procedures, organizational arrangements, and clear role definitions ensuring critical data quality, security, integrity, and compliance. A detailed, planned roadmap will specify stages, actions, and required resources for addressing identified data issues while ensuring governance sustainability. This roadmap incorporates performance indicators plus monitoring and evaluation mechanisms measuring effectiveness.
The approach includes deploying the data governance mechanism operationally within an initially restricted scope to test relevance and effectiveness. The project includes dedicated skills transfer enabling ADII to fully appropriate the implemented mechanism and ensure long-term continuity and sustainability.
The technical assistance program follows a phased methodology beginning with initialization preparing project launch through methodology definition, work planning, and necessary tools implementation. A comparative benchmark of similar organizations’ data governance practices identifies sector reference standards and best practices.
